“Construction projects always have their share of surprises, issues and challenges, something I’ve learned first-hand over the course of several major home remodels and construction of three new homes. I have never written a thank-you letter to a builder before, but now that my exterior remodeling project is complete, I simply have to write and express my gratitude to you and your team for making this the most successful, stress-free and well-executed project I have ever experienced.
Every Talmadge employee, from Project Manager Jeff Lindahl to the clean-up crew, made me feel as though my project was the top priority every day. Communication was always clear and timely and our mutual expectations were always discussed and carried out exactly as agreed upon. From the initial planning discussions though the post-project debriefing, I felt as though my satisfaction remained your number one priority, and you showed time and again that my needs and concerns came first. This is so incredibly rare nowadays, and to experience it thought a project of this magnitude – one that spanned many months – is a wonderful thing.
I just can’t say enough good things about you, your employees and your business model, Jeff. I actually look forward to the opportunity to work you with you all again. In the meantime, if I can provide a recommendation to a prospective client or share my own experiences with someone considering a similar project, I’d be most happy to oblige
Thank you, and best to all of you in the year to come.”