“Today I received a lovely bouquet of birthday flowers and chocolates from Mackenzies Chocolates (yummy) and I want to express my true appreciation. While I know not everyone in the “crew” had a hand in sending this gift, Jeff, I want you to know that everyone in the crew has been so kind, thoughtful and patient with me over these past months and it has been my pleasure to work with each of you on the remodel project of our home. I am grateful for your thoughtfulness.”